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Add Outlook keeps saying "Trying to connect" How can I fix this? Microsoft Q&A

Trudi Sanor 2025-09-23 00:19:57 +08:00
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These files can be repaired through an inbuilt program in the Outlook installation directory. If everything is working correctly, you can now delete the old profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues. So, make sure you turn off the hardware acceleration option in Outlook. To create a user profile, you must first create a user account.
To install the latest Windows and Office updates, click the link below. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for methods to stop Outlook Crashing automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.
In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn't run when you restart the computer. When you start Windows normally, several applications and services start automatically and then run methods to stop Outlook Crashing in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.
When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations.
This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. Learn how to get more out of your connection with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. The new Outlook Attachment Preview feature lets you see [methods to stop Outlook Crashing](https://sites.google.com/view/fixoutlookstuckonloadingprofil/home) your pictures and files without leaving your inbox. Or how about customizing the look and feel of your mailbox?
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Visit Firefox support to learn how to Disable or remove Add-ons. Some users may not be able to empty their Deleted Items folder.
If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins. If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you.
But the problem arises when you don’t know the correct way of doing it. If this method works, try disabling your add-ins and any recent customizations that you may have made in Outlook to permanently fix the issue. You might have either fixed your Outlook or the issue persists. If the issue continues to trouble you, then you have to continue with the solutions mentioned below.
To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username methods to stop Outlook Crashing and password.
For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. Resolving Outlook’s "Loading Profile" hang involves a mix of system checks, process management, and profile or data file repair. Applying these targeted steps gets Outlook running smoothly and restores access to your mailbox.